We at OpenLinkSolution Puzzles Corp. strive to ensure your satisfaction with every purchase. Should you find yourself dissatisfied with your order, we offer the following return policy:

1. Eligibility:
- Returns are accepted within 30 days of the original purchase date.
- To qualify for a return, items must be unused, undamaged, and returned in their original packaging.

2. Return Process:
- Contact our customer service team at [email protected] to initiate a return request.
- Upon approval, you will receive instructions on how to proceed with the return, including a Return Merchandise Authorization (RMA) number.
- Please ensure the RMA number is clearly marked on the outside of your return package.

3. Return Shipping:
- Customers are responsible for the cost of return shipping, except in cases where the return is due to a product defect or an error on our part.

4. Refunds:
- Once your return is received and inspected, we will process your refund within 14 business days.
- Refunds will be issued to the original payment method used for the purchase.

5. Exchanges:
- If you wish to exchange your item for a different product, please indicate this when requesting your RMA number. Exchanges are subject to product availability.

6. Exceptions:
- Some items, such as clearance or personalized products, may not be eligible for return. Please contact us for clarification before initiating a return.

7. Contact Us:
- If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team at [email protected].

Thank you for shopping with OpenLinkSolution Puzzles Corp. We appreciate your business and aim to provide you with the best possible shopping experience.